The Incentive

When choosing Rate: MAYORISTA COP DESAYUNO INCLUIDO. Book at least 3 night(s) and win 15% discount.

Deposit / Guarantee Policies

Flexibility for immediate payment by credit card, if it is consignment or bank transfer 10 days from the arrival date, and some of our rates are payment on arrival.
It is important to leave a guarantee in case of No show.
You can modify and/or cancel according to the cancellation policy

Cancellation Policies

Modifications are allowed up to 48 hours in high season before the Check In date. The reservation modification is valid for up to 1 year, subject to room and rate availability.

RESERVATION PAYMENT: In order to guarantee the reservation, it is necessary to confirm with advance payment of 100% of the reservation. In case of modification, the rate has a penalty of 20% of the value of the stay. To make your request, contact [email protected]

High season: December 27, 2021 – January 11, 2022

Right of withdrawal, withdrawal and other reimbursement circumstances within the framework of the Health Emergency as a result of Covid-19. Decree 557 of 2020. According to article 4 of the aforementioned law, requests for withdrawal, withdrawal and reimbursement of services received during the validity of the Health Emergency declared by the Ministry of Health and Social Protection in Colombian territory and up to for another year, they may be reimbursed for the services provided by the Hotel. To make your request, contact [email protected]

Allows modifications up to 24 hours in low season before the Check In date. The reservation modification is valid for up to 1 year, subject to room and rate availability.

RESERVATION PAYMENT: In order to guarantee the reservation, it is necessary to confirm with advance payment of 100% of the reservation. In case of modification, the rate has a penalty of 20% of the value of the stay. To make your request, contact [email protected]

Right of withdrawal, withdrawal and other reimbursement circumstances within the framework of the Health Emergency as a result of Covid-19. Decree 557 of 2020. According to article 4 of the aforementioned law, requests for withdrawal, withdrawal and reimbursement of services received during the validity of the Health Emergency declared by the Ministry of Health and Social Protection in Colombian territory and up to for another year, they may be reimbursed for the services provided by the Hotel. To make your request, contact [email protected]