The Incentive

When choosing Rate: SERHS PIPA - CAFÉ DA MANHÃ. Win a 5% discount.

Deposit / Guarantee Policies

Policy applicable on dates: 12/20/2025 - 1/31/2026
2/13/2026 - 2/17/2026
4/2/2026 - 4/4/2026
4/30/2026 - 5/2/2026
7/10/2026 - 7/24/2026
9/5/2026 - 9/7/2026
10/10/2026 - 10/12/2026
10/31/2026 - 11/2/2026
11/19/2026 - 11/21/2026
12/4/2026 - 12/6/2026

Reservations in these periods require advance payment.

On other dates:

Payment invoiced for operators with approved registration at the hotel. NET rates, confidential, with no-show guarantee. Operators without approved registration must pre-pay for reservations.

Cancellation Policies

Policy applicable on dates: 12/5/2025 - 12/7/2025
12/20/2025 - 1/10/2026
2/13/2026 - 2/17/2026

Periods with this policy do not allow cancellation without penalty. In case of cancellation or no-show will be charged 100% of the reservation.

Policy applicable on dates: 1/11/2026 - 1/31/2026
4/2/2026 - 4/4/2026
4/30/2026 - 5/2/2026
7/10/2026 - 7/24/2026
9/5/2026 - 9/7/2026
10/10/2026 - 10/12/2026
10/31/2026 - 11/2/2026
11/19/2026 - 11/21/2026
12/4/2026 - 12/6/2026

For period considered high season, the cancellation period without penalty is 15 days before the check-in.

On other dates:

- If you cancel your reservation up to 7 days before your arrival date, the hotel will NOT charge you any fees.
- If you cancel your reservation outside the deadline (7 days before check-in or on the same day of check-in), the hotel will charge you 100% of the first night.
- If you cancel your reservation during your stay, the hotel will charge you 100% of the total amount of the reservation, no refund will be made.
- If you do not show up, the hotel will charge you the amount corresponding to your entire stay.