The Incentive

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Deposit / Guarantee Policies

Policy applicable on dates: 12/21/2025 - 1/31/2026
2/13/2026 - 2/17/2026
4/2/2026 - 4/4/2026
4/30/2026 - 5/2/2026
7/10/2026 - 7/24/2026
9/5/2026 - 9/7/2026
10/10/2026 - 10/12/2026
10/31/2026 - 11/2/2026
11/19/2026 - 11/21/2026
12/4/2026 - 12/6/2026

Reservations during these periods require advance payment.
We do not accept third-party cards for guarantees or payment of reservations.

On other dates:

Payment of room rates directly to the hotel.
We do not accept third-party cards for guarantees or payment of reservations.

Cancellation Policies

Policy applicable on dates: 12/5/2025 - 12/7/2025
1/11/2026 - 1/31/2026
4/2/2026 - 4/4/2026
4/30/2026 - 5/2/2026
7/10/2026 - 7/24/2026
9/5/2026 - 9/7/2026
10/10/2026 - 10/12/2026
10/31/2026 - 11/2/2026
11/19/2026 - 11/21/2026
12/4/2026 - 12/6/2026

For periods considered peak season, the cancellation period without penalty is 14 days prior to check-in.
We do not accept third-party cards for guarantees or payment of reservations.

Policy applicable on dates: 12/21/2025 - 1/10/2026
2/13/2026 - 2/17/2026

Non-refundable rate.
Cancellation, changes, and refunds are not permitted.
Full prepayment is required.
We do not accept third-party cards for guarantees or reservation payments.

On other dates:

Cancellation is allowed up to 7 days before check-in. After this period, it will not be possible to make changes and/or cancel the reservation.
We do not accept third-party cards for guarantees or payment of reservations;