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Deposit / Guarantee Policies

Policy applicable on dates: 10/10/2026 - 10/12/2026
10/31/2026 - 11/2/2026
12/28/2026 - 1/31/2027
2/5/2027 - 2/10/2027
3/25/2027 - 3/28/2027
6/12/2027 - 6/12/2027
7/9/2027 - 7/24/2027
11/13/2027 - 11/15/2027
12/3/2027 - 12/5/2027

Reservations during these periods require advance payment.
We do not accept third-party cards for guarantees or payment of reservations.

On other dates:

Payment of room rates directly to the hotel.
We do not accept third-party cards for guarantees or payment of reservations.

Cancellation Policies

Policy applicable on dates: 10/10/2026 - 10/12/2026
10/31/2026 - 11/2/2026
1/25/2027 - 1/31/2027
3/25/2027 - 3/28/2027
6/12/2027 - 6/12/2027
7/1/2027 - 7/31/2027
12/3/2027 - 12/5/2027

For periods considered peak season, the cancellation period without penalty is 14 days prior to check-in.
We do not accept third-party cards for guarantees or payment of reservations. Installment payments are possible with personal credit cards issued in Brazil.

Policy applicable on dates: 12/28/2026 - 1/24/2027
2/5/2027 - 2/10/2027

Non-refundable rate.
Cancellation, changes, and refunds are not permitted.
Full prepayment is required.
We do not accept third-party cards for guarantees or reservation payments. Installment payments are possible with personal credit cards issued in Brazil.

On other dates:

Cancellation is allowed up to 7 days before check-in. After this period, it will not be possible to make changes and/or cancel the reservation.
We do not accept third-party cards for guarantees or payment of reservations;