The Incentive

When choosing Rate: SERHS Experience Suites - Café da manhã. Win a 10% discount.

Deposit / Guarantee Policies

Reservations during these periods require advance payment.
- We do not accept third-party cards to guarantee or pay for reservations;

Cancellation Policies

Policy applicable on dates: 12/21/2025 - 1/10/2026
2/13/2026 - 2/17/2026

Periods with this policy do not allow cancellation without penalty. In case of cancellation or no-show will be charged 100% of the reservation.

On other dates:

No cancellation allowed.
You can change your reservation once 15 days before check-in.