PROMO 10% OFF

Portobello Ondina Praia Hotel (Learn more about the Hotel)
10.00% Discount

The Incentive

When choosing Rate: MELHOR TARIFA DISPONÍVEL. Win a 10% discount.

Deposit / Guarantee Policies

12/27/2025 - 1/1/2026

Full prepayment is required and must be made up to 60 days before check-in. If payment is not made within the above period, the reservation will be automatically canceled.
Prepaid amounts are non-refundable in case of cancellation. In the event of a no-show, there will be no refund or credit system for future use.

**All customers, even with approved credit, must make the prepayment within the cancellation period.**

2/13/2026 - 2/17/2026

Full prepayment is required and must be made up to 60 days before check-in. If payment is not made within the above period, the reservation will be automatically canceled.
Prepaid amounts are non-refundable in case of cancellation. In the event of a no-show, there will be no refund or credit system for future use.

**All customers, even with approved credit, must make the prepayment within the cancellation period.**

Policy applicable on dates: 4/3/2026 - 4/5/2026
4/17/2026 - 4/20/2026
5/1/2026 - 5/3/2026
6/4/2026 - 6/6/2026
9/4/2026 - 9/6/2026
10/9/2026 - 10/11/2026
10/30/2026 - 11/1/2026
11/20/2026 - 11/22/2026
12/23/2026 - 12/26/2026
3/25/2027 - 3/27/2027
4/30/2027 - 5/1/2027
5/27/2027 - 5/29/2027
9/4/2027 - 9/6/2027
10/9/2027 - 10/11/2027
10/30/2027 - 11/1/2027
11/12/2027 - 11/14/2027
11/19/2027 - 11/20/2027

- A charge of 50% of the reservation will be made at any time to the credit card provided as a reservation guarantee.

- In the case of stays initiated by early check-out at the guest's initiative, the hotel reserves the right to charge the full amount of the reservation.

- IMPORTANT: Please note that it is mandatory to present at check-in a photo ID and the credit card used for the reservation (physical or virtual), which must be in the name of one of the guests. Third-party credit cards will not be accepted.

- If the reservation card is not presented, a new payment will be required at check-in, and the amount paid online will be refunded according to the credit card company's processing times.

Policy applicable on dates: 12/30/2026 - 1/2/2027
2/4/2027 - 2/9/2027

- A charge of 50% of the reservation will be made at any time to the credit card provided as a reservation guarantee.

- In case of early departure at the guest's request, the full amount of the reservation will be charged, according to the originally reserved period.

- IMPORTANT: Please note that it is mandatory to present at check-in a photo ID and the credit card used for the reservation (physical or virtual), which must be in the name of one of the guests. Third-party credit cards will not be accepted.

- If the reservation card is not presented, a new payment will be required at check-in, and the amount paid online will be refunded according to the deadlines of the credit card company.

On other dates:

- A charge equal to the first night's stay will be made at any time to the credit card provided as a reservation guarantee.

- In the case of stays initiated by early check-out at the guest's initiative, the hotel reserves the right to charge the total amount of the reservation.

- IMPORTANT: Please note that it is mandatory to present at check-in a photo ID and the credit card used for the reservation (physical or virtual), which must be in the name of one of the guests. Third-party credit cards will not be accepted.

- If the reservation card is not presented, a new payment will be required at check-in, and the amount paid online will be refunded according to the credit card company's processing times.

Cancellation Policies

Policy applicable on dates: 12/27/2025 - 1/1/2026
12/30/2026 - 1/2/2027

Full prepayment in advance, which must be made within 90 days before check-in. If payment is not made within the above period, the reservation is automatically cancelled.
Prepaid amounts will not be refunded in case of cancellation. If there is a No-Show, there will be no refund of amounts or daily credit system for later use.

Policy applicable on dates: 2/13/2026 - 2/17/2026

Full prepayment in advance, which must be made within 90 days before check-in. If payment is not made within the above period, the reservation is automatically cancelled.
Prepaid amounts will not be refunded in case of cancellation. If there is a No-Show, there will be no refund of amounts or daily credit system for later use.
**All customers, even with approved credit, must make prepayment within the cancellation period.**

Policy applicable on dates: 4/3/2026 - 4/5/2026
4/17/2026 - 4/20/2026
5/1/2026 - 5/3/2026
6/4/2026 - 6/6/2026
9/4/2026 - 9/6/2026
10/9/2026 - 10/11/2026
10/30/2026 - 11/1/2026
11/20/2026 - 11/22/2026
12/23/2026 - 12/26/2026
3/25/2027 - 3/27/2027
4/30/2027 - 5/1/2027
5/27/2027 - 5/29/2027
9/4/2027 - 9/6/2027
10/9/2027 - 10/11/2027
10/30/2027 - 11/1/2027
11/12/2027 - 11/14/2027
11/19/2027 - 11/20/2027

Changes or cancellations are free of charge up to 2 days before check-in.

After this period or in case of no-show, a penalty of 50% of the accommodation cost will be charged.

In case of early check-out initiated by the guest, the total amount of the reservation may be charged.

Policy applicable on dates: 7/1/2026 - 7/31/2026
12/27/2026 - 12/29/2026
7/1/2027 - 7/31/2027
1/3/2028 - 1/31/2028

Long Holidays, Regional Events, Saco Cheio Week and Christmas.

Policy applicable on dates: 2/1/2027 - 2/3/2027
2/4/2027 - 2/9/2027
2/10/2027 - 2/28/2027

CANCELLATION POLICY FOR NEW YEAR'S EVE AND CARNIVAL

- Changes or cancellations are permitted free of charge up to 60 days before check-in; after this period, 50% of the reservation fee will be charged as a penalty.

- In case of no-show, a penalty equal to the total reservation amount will be charged.

- If early departure is requested by the guest, the full reservation amount will be charged, according to the originally reserved period.

On other dates:

Too many periods. Holidays that fall on Wednesdays, Saturdays or Sundays.

Availability

  • From 6/1/2026 To 6/30/2026

Discount of: 10.00%

Seeking the best prices.