The Incentive

When choosing Rate: TARIFA PUBLICA - BE. Win a 5% discount.

Deposit / Guarantee Policies

2/28/2025 - 3/4/2025

Full prepayment in advance, which must be made up to 95 days before check-in. If payment is not made within the above period, the reservation is automatically cancelled.
Prepaid amounts will not be refunded in case of cancellation. If there is a No-Show, there will be no refund of amounts or daily credit system for later use.
**All customers, even with approved credit, must make prepayment within the cancellation period.**

Policy applicable on dates: 4/18/2025 - 4/21/2025
5/1/2025 - 5/3/2025
6/19/2025 - 6/21/2025
7/1/2025 - 7/31/2025
11/20/2025 - 11/22/2025
4/3/2026 - 4/5/2026
4/17/2026 - 4/20/2026
5/1/2026 - 5/3/2026
6/4/2026 - 6/6/2026
7/1/2026 - 7/31/2026
9/4/2026 - 9/6/2026
10/9/2026 - 10/11/2026
10/30/2026 - 11/1/2026
11/20/2026 - 11/22/2026

Long Holidays, Regional Events, Saco Cheio Week and Christmas.

12/27/2025 - 1/1/2026

Full prepayment in advance, which must be made within 90 days before check-in. If payment is not made within the above period, the reservation is automatically cancelled.
Prepaid amounts will not be refunded in case of cancellation. If there is a No-Show, there will be no refund of amounts or daily credit system for later use.
**All customers, even with approved credit, must make prepayment within the cancellation period.**

On other dates:

Operators, Companies and Agencies, as long as you have approved registration, it will be with the billing system 15 days after check out or payment by credit card of the total amount released at check in, except for New Year's Eve and Carnival Packages. Furthermore, to make the reservation, we require a valid credit card number as a guarantee.
The cardholder must be present at check-in.
A charge of one (1) night's stay will be made 2 days prior to check-in to the credit card provided.
New Year's Eve or Carnival: All customers, even with approved credit, must make prepayment within the cancellation period.
No Show: Charge for the first night, except for New Year's Eve and Carnival Packages, which will be charged 100% of the amount.

Cancellation Policies

Policy applicable on dates: 4/18/2025 - 4/21/2025
5/1/2025 - 5/3/2025
6/19/2025 - 6/21/2025
7/1/2025 - 7/31/2025
11/20/2025 - 11/22/2025
4/3/2026 - 4/5/2026
4/17/2026 - 4/20/2026
5/1/2026 - 5/3/2026
6/4/2026 - 6/6/2026
7/1/2026 - 7/31/2026
9/4/2026 - 9/6/2026
10/9/2026 - 10/11/2026
10/30/2026 - 11/1/2026
11/20/2026 - 11/22/2026

Long Holidays, Regional Events, Saco Cheio Week and Christmas.

Policy applicable on dates: 12/27/2025 - 1/1/2026

Full prepayment in advance, which must be made within 90 days before check-in. If payment is not made within the above period, the reservation is automatically cancelled.
Prepaid amounts will not be refunded in case of cancellation. If there is a No-Show, there will be no refund of amounts or daily credit system for later use.

Policy applicable on dates: 2/13/2026 - 2/17/2026

Full prepayment in advance, which must be made within 90 days before check-in. If payment is not made within the above period, the reservation is automatically cancelled.
Prepaid amounts will not be refunded in case of cancellation. If there is a No-Show, there will be no refund of amounts or daily credit system for later use.
**All customers, even with approved credit, must make prepayment within the cancellation period.**

On other dates:

Too many periods. Holidays that fall on Wednesdays, Saturdays or Sundays.