Deposit / Guarantee Policies
We accept payment by credit, debit card or cash. We authorize payment in up to 3 installments (minimum installment of R$250.00) by credit card. For customers with approved registration, we authorize billing. If the customer does not have an approved registration, they must prepay the reservation and can later request a credit analysis for future billings.
For customers with an approved registration and without recent production, the hotel reserves the right to carry out a new registration update with credit analysis for installment billing, as well as reserves the right to request prepayment/reservation guarantee at the time of checkinn, whether for the company or for the guest. The same applies to weekends and/or holidays.
Cancellation Policies
Cancellations, changes and no-shows:
- reservations without guarantee will be active until 6pm on the day of arrival and will be canceled without prior notice after this time;
- guaranteed reservations will be active until 12pm on the day after arrival;
- in the case of refundable reservations, in the event of changes and/or cancellations after the deadline, a fine will be charged in the amount of the first night booked;
- non-refundable reservations must have a guarantee and will be charged for the entire period reserved at the time of booking. Changes or cancellations to non-refundable reservations will not be permitted.
General Policy
Check-in and check-out:
- entry time on the day of booking is after 2pm and departure as booked is before 12pm;
- entry before 2pm and/or departure after noon, fees will apply. Consult prices directly with Reception.
Other policies:
- we do not have triple or quadruple apartments. Apartments do not accommodate an extra bed;
- we are pet friendly. Check conditions and prices directly with the Hotel at the time of your reservation.
Standard Couple
The Standard rooms are located from the 1st to the 8th floor and are equipped with the latest technologies on the market, including state-of...
See Room DetailsEaster + R$100 voucher for a restaurant Special offer: book two nights and receive a voucher to use in our restaurant and minibar.
WI-FI INTERNET
WI-FI INTERNET
Free Wi-Fi internet throughout the hotel.
Cancellation Allowed
Cancellation Allowed
Cancellations, changes and no-shows:
- reservations without guarantee will be active until 6pm on the day of arrival and will be canceled without prior notice after this time;
- guaranteed reservations will be active until 12pm on the day after arrival;
- in the case of refundable reservations, in the event of changes and/or cancellations after the deadline, a fine will be charged in the amount of the first night booked;
- non-refundable reservations must have a guarantee and will be charged for the entire period reserved at the time of booking. Changes or cancellations to non-refundable reservations will not be permitted.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Twin luxury
The Luxury rooms, measuring 18m², are located between the 9th and 13th floors of our hotel and offer the latest technologies available on th...
See Room DetailsEaster + R$100 voucher for a restaurant Special offer: book two nights and receive a voucher to use in our restaurant and minibar.
WI-FI INTERNET
WI-FI INTERNET
Free Wi-Fi internet throughout the hotel.
Cancellation Allowed
Cancellation Allowed
Cancellations, changes and no-shows:
- reservations without guarantee will be active until 6pm on the day of arrival and will be canceled without prior notice after this time;
- guaranteed reservations will be active until 12pm on the day after arrival;
- in the case of refundable reservations, in the event of changes and/or cancellations after the deadline, a fine will be charged in the amount of the first night booked;
- non-refundable reservations must have a guarantee and will be charged for the entire period reserved at the time of booking. Changes or cancellations to non-refundable reservations will not be permitted.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Luxury couple
The Luxury rooms measure 18m² and are located on the 9th to 13th floor. Equipped with cutting-edge technology, we offer state-of-the-art WiF...
See Room DetailsEaster + R$100 voucher for a restaurant Special offer: book two nights and receive a voucher to use in our restaurant and minibar.
WI-FI INTERNET
WI-FI INTERNET
Free Wi-Fi internet throughout the hotel.
Cancellation Allowed
Cancellation Allowed
Cancellations, changes and no-shows:
- reservations without guarantee will be active until 6pm on the day of arrival and will be canceled without prior notice after this time;
- guaranteed reservations will be active until 12pm on the day after arrival;
- in the case of refundable reservations, in the event of changes and/or cancellations after the deadline, a fine will be charged in the amount of the first night booked;
- non-refundable reservations must have a guarantee and will be charged for the entire period reserved at the time of booking. Changes or cancellations to non-refundable reservations will not be permitted.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Super luxury couple
The Super Luxury rooms, measuring 18m², are located on the 14th floor and have tiled floors. We offer a kettle and coffee maker with 2 compl...
See Room DetailsEaster + R$100 voucher for a restaurant Special offer: book two nights and receive a voucher to use in our restaurant and minibar.
WI-FI INTERNET
WI-FI INTERNET
Free Wi-Fi internet throughout the hotel.
Cancellation Allowed
Cancellation Allowed
Cancellations, changes and no-shows:
- reservations without guarantee will be active until 6pm on the day of arrival and will be canceled without prior notice after this time;
- guaranteed reservations will be active until 12pm on the day after arrival;
- in the case of refundable reservations, in the event of changes and/or cancellations after the deadline, a fine will be charged in the amount of the first night booked;
- non-refundable reservations must have a guarantee and will be charged for the entire period reserved at the time of booking. Changes or cancellations to non-refundable reservations will not be permitted.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Premium couple
Our Premium rooms are located on the 15th floor, offering maximum comfort and convenience. With 18m², king size bed, 300 thread count linen...
See Room DetailsEaster + R$100 voucher for a restaurant Special offer: book two nights and receive a voucher to use in our restaurant and minibar.
WI-FI INTERNET
WI-FI INTERNET
Free Wi-Fi internet throughout the hotel.
Cancellation Allowed
Cancellation Allowed
Cancellations, changes and no-shows:
- reservations without guarantee will be active until 6pm on the day of arrival and will be canceled without prior notice after this time;
- guaranteed reservations will be active until 12pm on the day after arrival;
- in the case of refundable reservations, in the event of changes and/or cancellations after the deadline, a fine will be charged in the amount of the first night booked;
- non-refundable reservations must have a guarantee and will be charged for the entire period reserved at the time of booking. Changes or cancellations to non-refundable reservations will not be permitted.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Premium Suite Couple
Our Premium Suite, located on the 15th floor, is a 40m² apartment with two rooms: the anteroom, with a sofa bed for a person up to 18 years...
See Room DetailsEaster + R$100 voucher for a restaurant Special offer: book two nights and receive a voucher to use in our restaurant and minibar.
WI-FI INTERNET
WI-FI INTERNET
Free Wi-Fi internet throughout the hotel.
Cancellation Allowed
Cancellation Allowed
Cancellations, changes and no-shows:
- reservations without guarantee will be active until 6pm on the day of arrival and will be canceled without prior notice after this time;
- guaranteed reservations will be active until 12pm on the day after arrival;
- in the case of refundable reservations, in the event of changes and/or cancellations after the deadline, a fine will be charged in the amount of the first night booked;
- non-refundable reservations must have a guarantee and will be charged for the entire period reserved at the time of booking. Changes or cancellations to non-refundable reservations will not be permitted.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Includes taxes and fees
Pay up to 5x