The Incentive

When choosing Rate: Melhor tarifa disponivel. Book 60 days in advance and win a 10% discount.

Deposit / Guarantee Policies

A credit card is required to guarantee the reservation and for honeymoon packages and additional extras purchased.
The daily rates may be charged at any time after making the reservation on the indicated card.
The amount of one night will be charged at the time of booking confirmation.

We accept Master, Visa, Hiper and American Express and Dinners cards.
*10 installments for amounts above R$1,800.00 - Consult our Reservations center to request this payment method: [email protected].

Special periods: Christmas, New Year's Eve, January, Carnival, Holy Week and National Holidays, the full amount will be charged at the time of booking confirmation.

There will be no refund in case of cancellation or no-show on the day of check-in.

In case of cancellation on any date or at the show, the amount already paid will not be refunded.




A credit card is required to guarantee the reservation and for honeymoon packages and additional extras purchased.
The daily rates may be charged at any time after making the reservation on the indicated card.
We accept Master, Visa, Hiper and American Express cards.

*10 installments for amounts above R$1,800.00 - Consult our Reservations center to request this payment method: [email protected].

Special periods: Christmas, New Year's Eve, January, Carnival, Holy Week and National Holidays, the total amount of the reservation will be charged upon confirmation of the reservation.

There will be no refund in case of cancellation or no-show on the day of check-in.

Honeymoon Package: The amount of one night will be charged at the time of booking confirmation. In case of cancellation on any date or at the show, the amount already paid will not be refunded.

Cancellation Policies

Policy applicable on dates: 12/28/2023 - 1/2/2024
1/3/2024 - 1/31/2024
2/10/2024 - 2/13/2024
3/29/2024 - 3/31/2024
5/30/2024 - 6/2/2024
7/1/2024 - 7/31/2024
11/15/2024 - 11/17/2024
12/28/2024 - 1/31/2025
2/28/2025 - 3/4/2025
4/18/2025 - 4/21/2025
5/1/2025 - 5/4/2025
6/19/2025 - 6/22/2025
7/1/2025 - 7/31/2025
11/20/2025 - 11/23/2025
12/28/2025 - 1/3/2026
1/4/2026 - 1/31/2026
2/14/2026 - 2/18/2026
4/3/2026 - 4/5/2026
4/19/2026 - 4/22/2026
5/1/2026 - 5/3/2026
6/4/2026 - 6/7/2026
7/1/2026 - 7/31/2026
9/6/2026 - 9/7/2026
10/11/2026 - 10/12/2026
11/1/2026 - 11/2/2026
11/14/2026 - 11/15/2026
11/20/2026 - 11/21/2026

Cancellations/Changes of reservations:
Cancellation deadline in high season 15 days before check-in.

High season: Free cancellation up to 15 days before check-in. In case of cancellation after the deadline or no-show on the day of check-in, 100% of the reservation amount will be charged.
Daily rates may be charged at any time after making the reservation using the card provided.
Special periods: Christmas, New Year's Eve, Carnival, Holy Week and national holidays, the total amount of the reservation will be charged upon confirmation of the reservation. There will be no refund in case of cancellation or no-show on the day of check-in.
In case of early departure, the full daily rate will be charged and there will be no refund.

Important: In the case of children on the reservation (and those under 18 years of age), it is essential to present their documents, even if accompanied by their parents.

On other dates:

Low season: Free cancellation up to 7 days before check in. In case of cancellation after the deadline or no-show on the day of check-in, the amount corresponding to one night will be charged. The 1st night may be charged at any time after making the reservation on the card provided, the balance will be charged at check in.
In case of early departure, the full daily rate will be charged and there will be no refund.


High season: Free cancellation up to 15 days before check-in. In case of cancellation after the deadline or no-show on the day of check-in, 100% of the reservation amount will be charged. Daily rates may be charged at any time after making the reservation using the card provided.

Special periods: Christmas, New Year's Eve, Carnival, Holy Week and national holidays, the total amount of the reservation will be charged upon confirmation of the reservation. There will be no refund in case of cancellation or no-show on the day of check-in.

Honeymoon Package: The amount of one night will be charged at the time of booking confirmation. In case of cancellation on any date or at the show, the amount already paid will not be refunded.

Important: In the case of children on the reservation (and those under 18 years of age), it is essential to present their documents, even if accompanied by their parents.