The Incentive

When choosing Rate: MELHOR TARIFA CAFÉ DA MANHÃ. Book 60 days in advance and win a 5% discount.

Deposit / Guarantee Policies

A percentage of 100% of the total stay amount may be charged at any time after making the reservation.

Cancellation Policies

Policy applicable on dates: 3/28/2024 - 3/31/2024
5/30/2024 - 6/1/2024
7/1/2024 - 7/31/2024
11/15/2024 - 11/20/2024
12/20/2024 - 1/31/2025
2/28/2025 - 3/5/2025
4/17/2025 - 4/21/2025
5/1/2025 - 5/4/2025
6/12/2025 - 6/15/2025
6/19/2025 - 6/25/2025
9/7/2025 - 9/10/2025
10/12/2025 - 10/15/2025
10/31/2025 - 11/2/2025
11/13/2025 - 11/16/2025
11/20/2025 - 11/23/2025
12/20/2025 - 1/31/2026

The reservation must be canceled at least 30 days before check-in during high season (January, July and holidays), Carnival, Easter, Christmas and New Year's Eve.
If the reservation is not canceled within the stipulated period, we will be charging a fine for the entire period of accommodation, therefore the credit cannot be used for future reservations (no refund).
100% refund of the amount paid for cancellations up to 7 days after the first payment (Art. 49 - Consumer Protection Code).
No Show: Failure to show up on the day of check-in will result in payment of a fine for the entire period of accommodation, meaning the credit cannot be used for future reservations (no refund).

Policy applicable on dates: 8/24/2026 - 10/26/2026
1/5/2027 - 10/31/2027

Reservations for the New Year period can be canceled up to 30 days before check-in free of charge. Reservations canceled between 30 and 15 days before entry will result in a fine of 50% of the daily rate. Cancellations outside this period will cost 100% of the reservation as a penalty. Important
If the reservation is canceled within the stipulated period, the refund of the amount paid will be:
• Payment by bank deposit: Return within 10 (ten) business days,
• Payment by credit card: Payment reversal within 10 (ten) business days The credit view varies according to the expiry date of the card. This procedure is the responsibility of the administrator of the card used.

On other dates:

Reservations for the periods of January, Carnival and Easter may be canceled up to 21 days before check-in. After this period, 50% of the reservation amount will be charged, limited to 4 nights. Important
If the reservation is canceled within the stipulated period, the refund of the amount paid will be:
• Payment by bank deposit: Return within 10 (ten) business days,
• Payment by credit card: Payment reversal within 10 (ten) business days The credit view varies according to the expiry date of the card. This procedure is the responsibility of the administrator of the card used.