The terms and conditions can be changed without notice, so check it whenever possible. When making a reservation through the IGUASSU EXPRESS website, you are in compliance with the items described below.
1. GRATUITY POLICY • One (01) Child up to 07 years old provided they share the same apartment with at least one responsible paying adult is free. Two children up to 7 years old are charged as 01 adult.
2. CANCELLATIONS: • Cancellation period of up to 03 days in advance of check in for low season dates; • Cancellation deadline of up to 15 days prior to check in for high season dates (holiday periods, January and July); • In case of no show, the hotel will charge the full period of the reservation during the Holidays and High Season periods, and a daily rate for the Low Season dates; • In case of early departure of the requested date, the full booked period will be charged; • In case of cancellation and refund, a 10% administrative fee is charged.
3. HOTEL POLICIES:
• Check-in from 2 pm Check-out until 12 pm; • Breakfast: 6:30 am to 10 am - included in the daily rate; • ISS included; • Free parking; • Parking to leave the car and travel to another destination: We charge R $ 25.00 per day, it is necessary to leave the key at the hotel, and sign an authorization term; • We accept small animals, see our regulations: http://goo.gl/WPJfO5; • Smoking is not permitted in the hotel's apartments and facilities. If smoking is observed in the apartments, an additional cleaning fee will be charged; • We are not responsible for valuables in the vehicles, in the hotel's social area and in the apartments; • The entry of food and beverages for consumption at the hotel is prohibited; • For payment through Online Booking, your reservation will be guaranteed and effective after payment confirmation sent by the Hotel management, however we are not responsible for emails that are directed to SPAM and / or are not received by the customer due to technical failures, if this occurs please contact us by e-mail [email protected] or by phone 55 45 3026-4608; • Reservation amounts can be paid in up to 3x interest-free installments on a credit card with a minimum installment of R $ 100.00.
4. SPECIFICATION OF FEES CHARGED BY THE HOTEL: • Tourist tax: R $ 2.50 per day per person. (Optional fee) • Service fee: 10% on services.
5. BANK TRANSFER PAYMENT: • For payment by deposit or bank transfer, it is necessary to contact the Reservations Department directly through the available contacts: [email protected] or by calling 0XX45 3026-4608.