Full prepayment can be processed anytime after booking. If payment is not authorized, an email will be sent informing and requesting payment. If there is no return within 24 hours, the reservation will be automatically cancelled. In case of credit card, the cardholder must be a guest of the reservation and need to physically present the card along with the document at check-in

Reservations do not allow cancellation and/or alteration. No refund or letter of credit.

Check-in: 14:00
Check-out: 12:00

"NO SHOW": The 1st night will be charged in case of no-show, for reservations with a refundable rate policy.

"NO SHOW": The full amount of accommodation will be charged for reservations with a non-refundable rate policy.

Other Policies:

Early Check-in Policy:
- Charge of half a day for early check in, from 10 am, subject to Hotel availability.
- Before this time, it will be necessary to book 01 night from the day before (pre-registration).

Late Checkout Policy:
- Charge for half a day for check out until 6pm, subject to Hotel availability.
- After this time, the value of 01 night will be charged in full.

- CHD policy: courtesy of 1 child up to 2 years old accompanied by their parents or legal guardian (we can place a crib upon availability).