Pay up to 6x
Deposit / Guarantee Policies
- Full prepayment can be processed at any time after booking.
- If payment is not authorized, an email will be sent informing you and requesting payment.
- If there is no response within 24 hours, the reservation will be automatically cancelled.
- In the case of credit card payments, the cardholder must be the guest of the reservation and must present the card physically along with identification at check-in.
Cancellation Policies
Reservations cannot be cancelled and/or modified.
No refunds or credit notes will be issued.
General Policy
**Reservations with prepayment by credit card, even if confirmed, will need to be validated. If it is not possible to process the payment, the Hotel will contact the guest. In case of no response within 24 hours, the Hotel reserves the right to cancel the reservation.**
- Exclusive for individual reservations (up to 9 rooms), all with the name of the main guest informed;
- Reservations without guest names made as a hold will not be accepted and may be freely canceled by the hotel;
- Changes to guest names will not be accepted, even within the cancellation period (if it is necessary to change reservation holders before the cancellation period, the reservation must be canceled and remade with new guests and new conditions);
- Group Reservations: We consider groups of 10 rooms or more;
- For requests of 10 or more rooms, please contact the responsible department, email: [email protected]
- When identifying group or block bookings, even if separate, the hotel reserves the right to inform about their cancellation and the application of different conditions.
Check-in: 2:00 PM
Check-out: 12:00 PM
"NO SHOW": The first night's stay will be charged in case of no-show for reservations with a refundable rate policy.
"NO SHOW": The full amount of the accommodation will be charged for reservations with a non-refundable rate policy.
- The credit card holder must be one of the guests, and it will be necessary to present a photo ID and the credit card used to make the reservation with prepayment at the time of check-in.
- Child Policy: 1 child up to 2 years old stays free when accompanied by parents or legal guardian (cribs are available subject to availability). Other Policies:
Early Check-in Policy:
- Half a day's rate will be charged for early check-in, starting at 10:00 AM, subject to hotel availability;
- Before this time, it will be necessary to book one night's stay from the previous day (pre-registration).
Late Check-out Policy:
- Half a day's rate will be charged for late check-out until 6:00 PM, subject to hotel availability;
- After this time, the full rate for one night will be charged.
Pay up to 6x
Standard Maxx - Internal View
Apartment with 37m², living room with split, bedroom, bathroom and kitchenette with microwave, refrigerator, stove and kitchen utensils. Que...
See Room DetailsEXCLUSIVE DAILY RATE 2
Welcome drink
Welcome drink
A toast to your arrival! Be welcomed at your accommodation with a complimentary drink for each guest (Beer, Caipirinha, Water or Soft Drink)
*Rates do not apply to groups and blocked tickets*
*Rates do not apply to groups and blocked tickets*
- Exclusive for individual reservations (up to 9 rooms), all with the name of the main guest provided;
Reservations without guest names made as a hold will not be accepted and may be freely cancelled by the hotel;
Name changes for guests will not be accepted, even within the cancellation period (if it is necessary to change reservation holders before the cancellation period, the reservation must be cancelled and remade with new guests and new conditions in effect);
Group Reservations: We consider reservations from 10 rooms onwards;
For requests for 10 rooms or more, please contact the responsible department by phone or email: [email protected]
If we identify these reservations, even if separate, they will be subject to cancellation by the hotel and the application of different conditions.
* CREDIT CARD OWNER MUST BE A GUEST *
* CREDIT CARD OWNER MUST BE A GUEST *
Reservations with a prepayment condition require the credit card owner to be present in the stay. Upon arrival, proof of ownership of the card registered by one of the guest will be required, presenting a valid ID with photo, in addition to the physical credit card. If the credit card ownership cannot be proven through available documents, a new payment method wiil be required as condition to check-in at the hotel.
10% DISCOUNT AT THE RESTAURANT BAR AND MINIBAR
10% DISCOUNT AT THE RESTAURANT BAR AND MINIBAR
As an Arena Plus benefit, when booking on our website we offer a 10% discount on all food and beverage items including minibar, incredible dishes from our menus, drinks and all alcoholic beverages.
Flexibility for changes <READ MORE>
Flexibility for changes <READ MORE>
Reservations with this policy may have their dates changed using the prepaid amount as credit for future reservations, as long as requested up to 7 days in advance of check-in. The credit can only be used for accommodations 6 months in advance of the original reservation.
Complimentary WiFi Internet
Complimentary WiFi Internet
Courtesy Internet
INSTALLMENTS - only credit cards issued in Brazil
INSTALLMENTS - only credit cards issued in Brazil
We offer the possibility of installments (in up to 6) only provided for credit card issued in Brazil, in the name of one of the guests and the bank issuing the card offers this function.
The number of installments must be requested when entering the credit card details when making the reservation.
Non Refundable
Non Refundable
Reservations cannot be cancelled and/or modified.
No refunds or credit notes will be issued.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Superior Plus with Balcony
Apartment with 45m², living room with A/C split, balcony, 1 bedroom, bathroom and kitchenette with microwave, refrigerator, stove and kitche...
See Room DetailsEXCLUSIVE DAILY RATE 2
Welcome drink
Welcome drink
A toast to your arrival! Be welcomed at your accommodation with a complimentary drink for each guest (Beer, Caipirinha, Water or Soft Drink)
*Rates do not apply to groups and blocked tickets*
*Rates do not apply to groups and blocked tickets*
- Exclusive for individual reservations (up to 9 rooms), all with the name of the main guest provided;
Reservations without guest names made as a hold will not be accepted and may be freely cancelled by the hotel;
Name changes for guests will not be accepted, even within the cancellation period (if it is necessary to change reservation holders before the cancellation period, the reservation must be cancelled and remade with new guests and new conditions in effect);
Group Reservations: We consider reservations from 10 rooms onwards;
For requests for 10 rooms or more, please contact the responsible department by phone or email: [email protected]
If we identify these reservations, even if separate, they will be subject to cancellation by the hotel and the application of different conditions.
* CREDIT CARD OWNER MUST BE A GUEST *
* CREDIT CARD OWNER MUST BE A GUEST *
Reservations with a prepayment condition require the credit card owner to be present in the stay. Upon arrival, proof of ownership of the card registered by one of the guest will be required, presenting a valid ID with photo, in addition to the physical credit card. If the credit card ownership cannot be proven through available documents, a new payment method wiil be required as condition to check-in at the hotel.
10% DISCOUNT AT THE RESTAURANT BAR AND MINIBAR
10% DISCOUNT AT THE RESTAURANT BAR AND MINIBAR
As an Arena Plus benefit, when booking on our website we offer a 10% discount on all food and beverage items including minibar, incredible dishes from our menus, drinks and all alcoholic beverages.
Flexibility for changes <READ MORE>
Flexibility for changes <READ MORE>
Reservations with this policy may have their dates changed using the prepaid amount as credit for future reservations, as long as requested up to 7 days in advance of check-in. The credit can only be used for accommodations 6 months in advance of the original reservation.
Complimentary WiFi Internet
Complimentary WiFi Internet
Courtesy Internet
INSTALLMENTS - only credit cards issued in Brazil
INSTALLMENTS - only credit cards issued in Brazil
We offer the possibility of installments (in up to 6) only provided for credit card issued in Brazil, in the name of one of the guests and the bank issuing the card offers this function.
The number of installments must be requested when entering the credit card details when making the reservation.
Non Refundable
Non Refundable
Reservations cannot be cancelled and/or modified.
No refunds or credit notes will be issued.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Deluxe with Balcony
Apartment with 38m², with living room with split, balcony, bedroom, kitchenette and bathroom. Room with double and split bed, safe, iron and...
See Room DetailsEXCLUSIVE DAILY RATE 2
Welcome drink
Welcome drink
A toast to your arrival! Be welcomed at your accommodation with a complimentary drink for each guest (Beer, Caipirinha, Water or Soft Drink)
*Rates do not apply to groups and blocked tickets*
*Rates do not apply to groups and blocked tickets*
- Exclusive for individual reservations (up to 9 rooms), all with the name of the main guest provided;
Reservations without guest names made as a hold will not be accepted and may be freely cancelled by the hotel;
Name changes for guests will not be accepted, even within the cancellation period (if it is necessary to change reservation holders before the cancellation period, the reservation must be cancelled and remade with new guests and new conditions in effect);
Group Reservations: We consider reservations from 10 rooms onwards;
For requests for 10 rooms or more, please contact the responsible department by phone or email: [email protected]
If we identify these reservations, even if separate, they will be subject to cancellation by the hotel and the application of different conditions.
* CREDIT CARD OWNER MUST BE A GUEST *
* CREDIT CARD OWNER MUST BE A GUEST *
Reservations with a prepayment condition require the credit card owner to be present in the stay. Upon arrival, proof of ownership of the card registered by one of the guest will be required, presenting a valid ID with photo, in addition to the physical credit card. If the credit card ownership cannot be proven through available documents, a new payment method wiil be required as condition to check-in at the hotel.
10% DISCOUNT AT THE RESTAURANT BAR AND MINIBAR
10% DISCOUNT AT THE RESTAURANT BAR AND MINIBAR
As an Arena Plus benefit, when booking on our website we offer a 10% discount on all food and beverage items including minibar, incredible dishes from our menus, drinks and all alcoholic beverages.
Flexibility for changes <READ MORE>
Flexibility for changes <READ MORE>
Reservations with this policy may have their dates changed using the prepaid amount as credit for future reservations, as long as requested up to 7 days in advance of check-in. The credit can only be used for accommodations 6 months in advance of the original reservation.
Complimentary WiFi Internet
Complimentary WiFi Internet
Courtesy Internet
INSTALLMENTS - only credit cards issued in Brazil
INSTALLMENTS - only credit cards issued in Brazil
We offer the possibility of installments (in up to 6) only provided for credit card issued in Brazil, in the name of one of the guests and the bank issuing the card offers this function.
The number of installments must be requested when entering the credit card details when making the reservation.
Non Refundable
Non Refundable
Reservations cannot be cancelled and/or modified.
No refunds or credit notes will be issued.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Deluxe PLUS with Balcony
Apartment with 45m², Balcony, living room with sofa bed and 50 inch TV, table for four people and split air conditioning. Bedroom with doubl...
See Room DetailsEXCLUSIVE DAILY RATE 2
Welcome drink
Welcome drink
A toast to your arrival! Be welcomed at your accommodation with a complimentary drink for each guest (Beer, Caipirinha, Water or Soft Drink)
*Rates do not apply to groups and blocked tickets*
*Rates do not apply to groups and blocked tickets*
- Exclusive for individual reservations (up to 9 rooms), all with the name of the main guest provided;
Reservations without guest names made as a hold will not be accepted and may be freely cancelled by the hotel;
Name changes for guests will not be accepted, even within the cancellation period (if it is necessary to change reservation holders before the cancellation period, the reservation must be cancelled and remade with new guests and new conditions in effect);
Group Reservations: We consider reservations from 10 rooms onwards;
For requests for 10 rooms or more, please contact the responsible department by phone or email: [email protected]
If we identify these reservations, even if separate, they will be subject to cancellation by the hotel and the application of different conditions.
* CREDIT CARD OWNER MUST BE A GUEST *
* CREDIT CARD OWNER MUST BE A GUEST *
Reservations with a prepayment condition require the credit card owner to be present in the stay. Upon arrival, proof of ownership of the card registered by one of the guest will be required, presenting a valid ID with photo, in addition to the physical credit card. If the credit card ownership cannot be proven through available documents, a new payment method wiil be required as condition to check-in at the hotel.
10% DISCOUNT AT THE RESTAURANT BAR AND MINIBAR
10% DISCOUNT AT THE RESTAURANT BAR AND MINIBAR
As an Arena Plus benefit, when booking on our website we offer a 10% discount on all food and beverage items including minibar, incredible dishes from our menus, drinks and all alcoholic beverages.
Flexibility for changes <READ MORE>
Flexibility for changes <READ MORE>
Reservations with this policy may have their dates changed using the prepaid amount as credit for future reservations, as long as requested up to 7 days in advance of check-in. The credit can only be used for accommodations 6 months in advance of the original reservation.
Complimentary WiFi Internet
Complimentary WiFi Internet
Courtesy Internet
INSTALLMENTS - only credit cards issued in Brazil
INSTALLMENTS - only credit cards issued in Brazil
We offer the possibility of installments (in up to 6) only provided for credit card issued in Brazil, in the name of one of the guests and the bank issuing the card offers this function.
The number of installments must be requested when entering the credit card details when making the reservation.
Non Refundable
Non Refundable
Reservations cannot be cancelled and/or modified.
No refunds or credit notes will be issued.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Includes taxes and fees
Pay up to 6x