The Incentive

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Deposit / Guarantee Policies

The total cost of accommodation is paid in advance, at the time of booking, in up to 10 installments via credit card.

For payment in installments, the minimum mandatory installment is R$299.00.

Installments are only accepted from citizens of the local country, cards from foreigners are not accepted.
The guest must be the holder of the credit card and present it at reception upon arrival at the hotel.

Cancellation Policies

Cancellation deadline: Reservations can be canceled free of charge up to 14 days before the date of arrival at the hotel.

Cancellation, changes and non-attendance after this period will be charged the full price of accommodation.

For reservations canceled before the deadline, compliance with MP 1,101 Law 14,046 will be considered, which allows rescheduling or letter of credit for use until December 31, 2023.

Full prepayment of the accommodation is required at the time of booking confirmation.

In case of cancellation, modification or non-attendance, the amount due will not be refunded or reversed.