WE REQUEST FULL PAYMENT AT THE TIME OF BOOKING.
NON-REFUNDABLE BOOKING.

For booking confirmation, we request advance payment by credit card or PIX. 01 daily = Full amount charged. 02 nights or more = We charge 50% of the total stay. NOTE: Reservations with installment option: the full amount of the reservation is charged in the amount of installments selected by the customer. * Bookings with promotional rates with the description "offer" or with discounts are charged in full at the time of booking. * Periods of fairs / Christmas dinner and New Year's Eve: the full amount is charged on the credit card. Non-refundable amount. * Installment condition: Installment options vary depending on the total amount of the reservation or the type of payment selected. The installment conditions applicable to the reservation will be presented when selecting the payment type. *Important: - Transactions are carried out at the time of booking. - The reservation is automatically canceled if the card informed is invalid. PIX: 30-minute limit for payment, after the deadline the booking is automatically cancelled. In this case, it will be necessary to make a new quotation and reservation. Floating tariff. Important: this condition is valid for reservations made on the Hotel's website: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described by where the reservation was made.

Non-refundable cancellation. It is not possible to change or cancel after booking.

The reservation can be canceled free of charge, when the customer requests the cancellation within 7 days from the date of the reservation. Cancellation request after this deadline, or in case of non-attendance of the guest on the first day scheduled for occupancy, the hotel reserves the right to withhold the value of the first night. Important: this condition is valid for reservations made on the official website of the Hotel: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described by the channel where the reservation was made. Questions: contact the Reservation Center.

* Daily rates: Start at 2 pm and end at 12 pm; * Breakfast: is included in the rate, when served in our restaurant; * Extra bed for children from 6 years old and adults: R$ 99.00 + 3% iss per day; * Parking charged separately R$ 29.90 + 3% ISS/daily * Motorcycles: R$ 15.00 + 3% ISS/daily * Charge policy for children: - From 0 to 02 years old: free. - From 3 to 5 years we charge a difference in the floating rate according to availability and occupancy. - Above 06 years: full price. * This hotel does not have a swimming pool.* Consult the attractions and leisure areas of the Dall'Onder Planalto Hotel with the Reservation Center (8am to 6pm): (54) 3455-3555. * * Your PET is welcome! PET hosting and other services: can be purchased in step 2 " Add Extras ". See the regulation: https://www.dallonder.com.br/arquivos/Regulamento_Pet_%202018_ Actualado.pdf * We charge 3% ISS on all services at the Hotel. * To guarantee the reservation, we request payment in advance. *Voltage: In our city the voltage is 220V. * Minors Policy It is forbidden to accommodate a child or teenager under 18 years of age at the Hotel, unless authorized (parental authorization registered in a notary) or accompanied by parents or guardians (according to Law 8.069 of the ECA). If accompanied, it is mandatory to present an identification document for children and adolescents at check-in (in accordance with Law 12,038). The Dall'Onder Network reserves the right to change the tariff and conditions at any time, without prior notice. Floating Tariff. We charge 3% ISS on all services. Tourism: Information and purchase of tour/transfer packages: https://www.dallondertur.com.br/