FULL PAYMENT IN ADVANCE AT TIME OF BOOKING.
NON-REFUNDABLE.

To confirm the reservation, we request full payment in advance by credit card or PIX.

* Installment conditions:

Installment options vary depending on the total booking amount or the payment type selected.
The installment conditions applicable to the reservation will be displayed when selecting the payment type.

*Important:
- Transactions are carried out at the time of booking.
- The reservation is automatically canceled if the card provided is invalid. PIX: 30-minute limit for payment, after the deadline the reservation is automatically canceled. In this case, a new quote and reservation will need to be made. Floating tariff.

Important: this condition is valid for reservations made on the Hotel website: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described where the reservation was made.

Non-refundable cancellation.

In case of no-show: the full amount of the reservation will be charged **** ***Cancellation after check-in: Cancellation of the stay upon arrival or after checking into the Hotel, as well as early departure for any reason WILL NOT GIVE RIGHT TO ANY TYPE OF REFUND, CASH REIMBURSEMENT OR CREDIT FOR NEW DAILY RATES, resulting in the total loss of the amount paid for the package or daily rate. *** ****** Cancellation: Act of God / Force Majeure / weather conditions / bad weather): Cancellation of the reservation due to Act of God / Force Majeure / weather conditions / bad weather does not allow cancellation without costs. The full amount of the reservation will be charged ******** *** Important: this condition is valid for reservations made on the Hotel's official website: www.dallonder.com.br | For reservations made through other channels, it is necessary to consider the rules described by the channel where the reservation was made. Questions: contact the Reservations Center: (54) 3455-3555

Cancellation Policy:
The reservation can be canceled free of charge, when the customer requests cancellation within 7 days from the date of the reservation.

The consumer's withdrawal after the 7-day period established in art. 49 of the Consumer Code implies the right to retain the daily rate(s) paid by the service provider.

In case of no-show: the full price of the reservation will be charged.

-> Withdrawal after entry: Withdrawal from your stay upon arrival or after entry into the Hotel, as well as early departure for any reason WILL NOT GIVE THE RIGHT TO ANY TYPE OF REFUND, CASH REFUND OR CREDIT TOWARD NEW DAILY RATES, resulting in total loss of the amount paid for the package or daily rate.

-> Cancellation due to bad weather: canceling a reservation due to bad weather does not allow cancellation at no cost, giving the Hotel the right to retain the advance amount.

Important: this condition is valid for reservations made on the Hotel's official website: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described by the channel where the reservation was made.

Questions: contact the Reservations Center.

* Daily rates: Start at 2pm and end at 12pm;

* Breakfast: is included in the daily rate, when served in our restaurant;

* Extra bed for children over 6 years old and adults: R$ 99.00 + 3% iss per day;

* Parking charged separately R$ 29.90 + 3% tax/daily
* Motorbikes: R$ 15.00 + 3% iss / daily rate

*Charging policy for children:
- From 0 to 2 years: free.
- From 3 to 5 years we charge a floating daily difference depending on availability and occupancy.
- Over 6 years old: full price.

- Your PET is welcome! PET hosting and other services: can be purchased in step 2 "Add Extras". See the regulation: https://www.dallonder.com.br/arquivos/Regulamento_Pet_%202018_Atualizado.pdf


* We charge 3% ISS.

* To guarantee the reservation, we request full advance payment by credit card or PIX on the website www.dallonder.com.br. Check the conditions and policies of your reservation. Each purchasing channel has its own policy.

*Voltage: In our city the voltage is 220V.

* Minors Policy
Accommodation of children or adolescents under 18 years of age in the Hotel is prohibited, unless authorized (parental authorization registered at a notary's office) or accompanied by parents or guardians (according to Law 8,069 of the ECA). If accompanied, it is mandatory for children and adolescents to present an identification document at check-in (in accordance with Law 12,038).

*** 100% non-smoking hotel. Misuse fee (either due to damage or smoking in the establishment): R$ 300.00 / per person. ***

*** Withdrawal after check-in: Withdrawal from your stay upon arrival or after check-in at the Hotel, as well as early departure for any reason WILL NOT GIVE THE RIGHT TO ANY TYPE OF REFUND, CASH REFUND OR CREDIT TOWARD NEW DAILY RATES, resulting in loss total amount paid for the package or daily rate. ***

Dall'Onder Network reserves the right to change the tariff and conditions at any time, without prior notice. Floating Tariff. We charge 3% ISS on all services.


Contact:
Information about the restaurant at the Hotel and Cantina Cabernet, contact us at: 54-3455.3555
Information and purchase of tourist/transfer packages: https://www.dallondertur.com.br/