To confirm the reservation, we request full payment in advance by credit card or PIX.

* Installment conditions:

Installment options vary depending on the total booking amount or the payment type selected.
The installment conditions applicable to the reservation will be displayed when selecting the payment type.

*Important:
- Transactions are carried out at the time of booking.
- The reservation is automatically canceled if the card provided is invalid. PIX: 30-minute limit for payment, after the deadline the reservation is automatically canceled. In this case, a new quote and reservation will need to be made. Floating tariff.

Important: this condition is valid for reservations made on the Hotel website: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described where the reservation was made.

Cancellation Policy:
The reservation can be canceled free of charge, when the customer requests cancellation within 7 days from the date of the reservation.

The consumer's withdrawal after the 7-day period established in art. 49 of the Consumer Code implies the right to retain the daily rate(s) paid by the service provider.

In case of no-show: the full price of the reservation will be charged.

-> Withdrawal after entry: Withdrawal from your stay upon arrival or after entry into the Hotel, as well as early departure for any reason WILL NOT GIVE THE RIGHT TO ANY TYPE OF REFUND, CASH REFUND OR CREDIT TOWARD NEW DAILY RATES, resulting in total loss of the amount paid for the package or daily rate.

-> Cancellation due to bad weather: canceling a reservation due to bad weather does not allow cancellation at no cost, giving the Hotel the right to retain the advance amount.

Important: this condition is valid for reservations made on the Hotel's official website: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described by the channel where the reservation was made.

Questions: contact the Reservations Center.

Daily: Begin at 2pm and end at 12pm (except for some promotional package exceptions); Breakfast: included in the room rate, when served in our restaurant; Extra bed: R $ 88,00 per day; Parking charged separately R $ 20,00 (check availability for not hosted); Gratuity policy for children (daily and meals): - 0 to 05 years: Free; - above 06 years: full value. We charge 3% of ISS. Booking guarantee: payment of the first night per apartment at the time of booking via credit card. "NO SHOW": In case of late cancellation or no-show the full amount of the first night will not be refunded Cancellation Policy: - Only CANCELLATION of the reservation will be effected, without costs, if realized in up to 7 days of the date of purchase, through formal consultation documented in e-mail; Cancellations after the deadline of 07 days from the date of purchase apply a 20% fine. Cancellations 07 days before Check-in charged 100% of the signal. - There will be no refunds, nor will any kind of credit be granted for use on any other date, in the late order. - The non-cancellation within the period specified above and the non-attendance of the guest on the first day provided for occupancy, will imply the full collection of the reserved period; Voltage: In our city the voltage is 220V. If you need a power adapter, ask at the front desk. Minors Policy The lodging of a child or adolescent of less than 18 years in the Hotel is prohibited, unless authorized (parental authorization registered at the registry office) or accompanied by parents or guardians (according to ECA Law 8.069). If accompanied, it is mandatory to present identification document of children and adolescents at the time of check-in (in accordance with Law 12.038).