The Incentive

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Deposit / Guarantee Policies

8/16/2026 - 8/20/2026

WE REQUEST FULL PAYMENT AT THE TIME OF BOOKING.
NON-REFUNDABLE BOOKING.

On other dates:

For booking confirmation, we request advance payment by credit card or PIX. 01 daily = Full amount charged. 02 nights or more = We charge 50% of the total stay. NOTE: Reservations with installment option: the full amount of the reservation is charged in the amount of installments selected by the customer. * Bookings with promotional rates with the description "offer" or with discounts are charged in full at the time of booking. * Periods of fairs / Christmas dinner and New Year's Eve: the full amount is charged on the credit card. Non-refundable amount. * Installment condition: Installment options vary depending on the total amount of the reservation or the type of payment selected. The installment conditions applicable to the reservation will be presented when selecting the payment type. *Important: - Transactions are carried out at the time of booking. - The reservation is automatically canceled if the card informed is invalid. PIX: 30-minute limit for payment, after the deadline the booking is automatically cancelled. In this case, it will be necessary to make a new quotation and reservation. Floating tariff. Important: this condition is valid for reservations made on the Hotel's website: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described by where the reservation was made.

Cancellation Policies

Policy applicable on dates: 12/1/2025 - 3/31/2026
8/17/2026 - 8/19/2026

Non-refundable cancellation. It is not possible to change or cancel after booking.

On other dates:

The reservation can be canceled free of charge, when the customer requests the cancellation within 7 days from the date of the reservation. Cancellation request after this deadline, or in case of non-attendance of the guest on the first day scheduled for occupancy, the hotel reserves the right to withhold the value of the first night. Important: this condition is valid for reservations made on the official website of the Hotel: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described by the channel where the reservation was made. Questions: contact the Reservation Center.