The Incentive

When choosing Rate: OUT26 ( 14/ A 18) | VOLEI MASTER. Win a 5% discount.

Deposit / Guarantee Policies

To confirm the reservation, we request full payment in advance by credit card or PIX.

* Installment conditions:

Installment options vary depending on the total booking amount or the payment type selected.
The installment conditions applicable to the reservation will be displayed when selecting the payment type.

*Important:
- Transactions are carried out at the time of booking.
- The reservation is automatically canceled if the card provided is invalid. PIX: 30-minute limit for payment, after the deadline the reservation is automatically canceled. In this case, a new quote and reservation will need to be made. Floating tariff.

Important: this condition is valid for reservations made on the Hotel website: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described where the reservation was made.

Cancellation Policies

Cancellation Policy:
The reservation can be canceled free of charge, when the customer requests cancellation within 7 days from the date of the reservation.

The consumer's withdrawal after the 7-day period established in art. 49 of the Consumer Code implies the right to retain the daily rate(s) paid by the service provider.

In case of no-show: the full price of the reservation will be charged.

-> Withdrawal after entry: Withdrawal from your stay upon arrival or after entry into the Hotel, as well as early departure for any reason WILL NOT GIVE THE RIGHT TO ANY TYPE OF REFUND, CASH REFUND OR CREDIT TOWARD NEW DAILY RATES, resulting in total loss of the amount paid for the package or daily rate.

-> Cancellation due to bad weather: canceling a reservation due to bad weather does not allow cancellation at no cost, giving the Hotel the right to retain the advance amount.

Important: this condition is valid for reservations made on the Hotel's official website: www.dallonder.com.br | In reservations made through other channels, it is necessary to consider the rules described by the channel where the reservation was made.

Questions: contact the Reservations Center.