The Incentive

When choosing Rate: Café da Manhã e Jantar ÓGA Restaurante. Win a 15% discount.

Deposit / Guarantee Policies

• Payment terms may vary depending on the booking channel used.

• Reservations made directly with the hotel (official website, Reservations Center or telephone) may require full or partial prepayment, according to the pricing policy selected at the time of booking.

• Reservations made through agencies, tour operators or partner websites follow the payment and collection conditions defined by the respective channel.

• When applicable, the remaining balance must be paid at check-in.

Cancellation Policies

• Cancellation is free up to 15 days before the check-in date.

• Cancellations made less than 15 days in advance will incur a penalty equivalent to the first night's stay.

• In case of no-show or early departure, there will be no refund of the amount paid.

• Refunds, when applicable, will be processed within 15 business days of the request.