The Incentive

When choosing Rate: Tarifa Hplus. Book between 20 and 25 nigths and win 13% discount.

Deposit / Guarantee Policies

Rules valid for packages of 10 to 29 consecutive nights.
-IMPORTANT: DEADLINE FOR INVOICED PAYMENT FOR LEGAL ENTITIES IS 15 DAYS AFTER CHECK-IN, SUBJECT TO APPROVAL OF REGISTRATION.
*Charge at Check-in
*Credit Card Guarantee on Reservation
Payment and Guarantee Policy – Monthly Guests
- To confirm your reservation/blocking of the apartment, prepayment for the first 30 days must be made.
- The mandatory guarantee for the amount of one monthly payment is made by bank slip or Pix (individual) and/or contract (legal entity) for the amount of one monthly payment.
- Contract: signed with a minimum term of 01 month and a maximum term of 03 months, and may be renewed at the end of this term.
- Payment methods: direct payment (cash or debit card), advance deposit or invoice (subject to credit analysis by the finance department);
- Payment can be made up until the time of check-in (entry), in cash or by debit card.
- After check-in, the monthly fee or package amount becomes NON-REFUNDABLE.

Cancellation Policies

Cancellation Policies - Monthly Booking
- In the event of a guest not showing up and not canceling within 72 hours before check-in, there will be no refund, 100% of the reservation amount will be charged. In this case, the apartment will be available to this guest for the duration of the month paid.

Cancellation Policies - Packages
- Rules valid for stays of 10 to 29 consecutive nights.
- Cancellations and changes will be accepted up to 72 hours before the check-in date. After this period, 50% of the reservation amount will be charged.

Cancellation Policies - Daily Rates
- Rules valid for stays of 01 to 10 consecutive nights.
Semi Flex
A) Up to 05 apartments (individual reservations): Cancellation may be made up to 72 business hours before the check-in date at no cost to the requesting guest. After this period, the amount of the first daily rate for each apartment will be charged on a no-show basis. B) Between 06 and 14 apartments (mini group): Cancellations may be made up to 03 business days before the check-in date at no cost to the requesting company. After this period, the total daily rate for each apartment booked will be charged at the show.