The Incentive

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Deposit / Guarantee Policies

2/13/2026 - 2/17/2026

Full payment for daily rates must be made in advance, up to 7 days after the purchase date, using the available credit card or PIX (Brazilian instant payment system).

1/3/2027 - 1/31/2027

Full payment for daily rates must be made in advance, 7 days after the purchase date, using the available credit card or PIX (Brazilian instant payment system).

On other dates:

All reservations are confirmed with a No Show guarantee. The No Show guarantee refers to the value of the first night's stay, which is retained by the hotel in case of no-show on the check-in day. Payment of the No Show guarantee must be made in advance, up to 7 days before check-in, using the available credit card or PIX; Any difference in nights to be paid will be charged at the hotel reception at the time of check-in.

Cancellation Policies

Policy applicable on dates: 2/13/2026 - 2/17/2026

Reservations cannot be cancelled or changed, and in case of no-show, the full period (100% of the daily rate) will be charged. Period: New Year's Eve and Carnival.

Policy applicable on dates: 4/3/2026 - 4/4/2026
5/1/2026 - 5/2/2026
9/4/2026 - 9/6/2026
10/9/2026 - 10/11/2026
10/30/2026 - 11/1/2026
11/20/2026 - 11/21/2026

The reservation can be cancelled up to 14 days before check-in without charge. In case of no-show or cancellation outside this period, the first night's stay will be charged.

On other dates:

The reservation can be cancelled up to 7 days before check-in without charge. In case of no-show or cancellation outside this period, the first night's stay will be charged.