The Incentive

When choosing Rate: TARIFA SITE PENSÃO COMPLETA. Win a 14% discount.

Deposit / Guarantee Policies

Policy applicable on dates: 2/28/2025 - 3/4/2025
12/27/2025 - 1/3/2026
2/14/2026 - 2/18/2026

The total payment for daily rates must be made in advance, up to 7 days after the purchase date, using the available credit card or PIX;

1/4/2026 - 1/31/2026

The total payment for daily rates must be made in advance, 7 days after the purchase date, using the available credit card or PIX;

On other dates:

All reservations are confirmed with a No Show guarantee. The No Show guarantee refers to the amount of the first night's stay and this is retained by the hotel in case of no-show on the day of check-in. Payment of the No Show guarantee must be made in advance, up to 7 days before check-in, using an available credit card or PIX; If there is a difference in the number of nights to be paid, it will be charged at the hotel reception, at the time of check-in.

Cancellation Policies

Policy applicable on dates: 12/27/2025 - 1/3/2026
2/14/2026 - 2/18/2026

It does not allow cancellation/modification of the reservation and in case of no-show (no show) full period is charged (100% of daily rates). Period: New Year and Carnival.

Policy applicable on dates: 1/4/2026 - 1/31/2026

If cancelled up to 07 days before arrival, no penalty will be charged
If cancelled later or in case of no-show will be charged 50% of the reserved period.
Periods:
High January, new year's Eve, Carnival, Easter and Corpus Christi.

Policy applicable on dates: 4/3/2026 - 4/4/2026
5/1/2026 - 5/2/2026
9/4/2026 - 9/7/2026
10/9/2026 - 10/12/2026
10/30/2026 - 11/2/2026
11/20/2026 - 11/21/2026

Reservation can be canceled up to 14 days before check-in free of charge. In case of no show (no show) or cancellation after the deadline, the first night will be charged;

On other dates:

The reservation can be canceled up to 07 days before check-in free of charge. In case of no show (no show) or cancellation after the deadline, the first night will be charged;