Rates and packages classified as NON-REFUNDABLE have special promotional conditions and, for this reason, do not allow cancellation with a refund after booking confirmation.

In case of withdrawal, no-show, early departure, or cancellation request after purchase confirmation, there will be no partial or full refund of the amounts paid.

Date changes may be considered exceptionally, subject to availability and applicable rate differences for the requested period, and do not constitute an obligation on the part of the establishment.

In cases of accident or serious illness affecting any guest linked to the reservation, the amount paid may, subject to analysis, be converted into credit for future use, valid for up to 90 (ninety) days from the originally reserved date.

For analysis of the request, a supporting medical certificate in the name of the guest unable to travel must be submitted, up to 24 (twenty-four) hours before the scheduled check-in time.

The credit granted will not be converted into a financial refund.

By completing the purchase, the cardholder declares to be aware of and in agreement with the fare conditions and cancellation policy applicable to the contracted reservation.

Children of any age are welcome. Children 18 and older will be charged as adults at this property.
Cots and extra beds are not available at this property.
Pets are not allowed.