Pay up to 10x
Deposit / Guarantee Policies
- All reservations must be guaranteed with a credit card or bank deposits (PIX, TED or transfer);
Cancellation Policies
Cancellation Policy:
- If the reservation is canceled more than 30 days before check-in, the amount deposited will be refunded in full;
- Cancellation of the reservation 10 to 30 days before check-in, the amount deposited will be credited for future use
03 months (depending on hotel availability);
- Cancellation of the reservation within a period of less than 10 days, the deposit amount will not be refunded;
- If the reservation is canceled less than 24 hours after check-in, the customer undertakes to pay 100% of the accommodation.
General Policy
Terms & Conditions
- Check-in time is from 3:00 pm and check-out must be done by 12:00 pm;
Early check-in or late check-out may incur additional charges;
- Children up to 3 years old are free of charge, as long as they sleep in one of the pre-existing beds in the apartment. Children over 3 years old will have an additional fee.
- Pets are only allowed at Chalés Vista Lago
Note: - Check-in lunch is not included in the standard contracted package.
-All extra consumption made at the Hotel will be subject to a 10% service fee and will be paid in cash at check out.
-Corkage fees will be charged for drinks not purchased at the hotel.
Additional Information:
• It is mandatory to present original and valid identification documents for all passengers at check-in:
- For children (under 16 years of age): Must be accompanied by their father or mother, or by their legal guardian or
accompanied by an adult, with written authorization and notarized signature from the father, mother or guardian (guardian)
or guardian).(all in accordance with article 83, paragraph 1, paragraph b items 1 and 2 of the statute of children and adolescents,
law no. 8,069/90).
- For accommodation of children (up to 11 years old) or teenagers (12 to 17 years old), unaccompanied: must be AUTHORIZED
expressly to be accommodated, by the parents, guardian or guardian, in writing and with a notarized signature (art.82,
Law No. 8,069/90).
Pay up to 10x
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Non Refundable
Cancellation Policy:
- If the reservation is canceled more than 30 days before check-in, the amount deposited will be refunded in full;
- Cancellation of the reservation 10 to 30 days before check-in, the amount deposited will be credited for future use
03 months (depending on hotel availability);
- Cancellation of the reservation within a period of less than 10 days, the deposit amount will not be refunded;
- If the reservation is canceled less than 24 hours after check-in, the customer undertakes to pay 100% of the accommodation.
Minimum 5 Nights! Rate Restrictions Minimum days to book 5 Days
When booking two or more rooms, you will need to select rates in the same currency.
Lake View Suites
Your trip deserves a suite like this, spacious, comfortable and private. Equipped with box-spring bed and sofa bed, fireplace and solar heat...
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Natal 2025
Pacote Natal, mínimo de 04 diárias com coquetel, ceia e Papai Noel!
Melhor tarifa com pensão completa e pagamento em até 10 vezes.
Inclui toda estrutura de lazer e monitoria.
Non Refundable
Non Refundable
Cancellation Policy:
- If the reservation is canceled more than 30 days before check-in, the amount deposited will be refunded in full;
- Cancellation of the reservation 10 to 30 days before check-in, the amount deposited will be credited for future use
03 months (depending on hotel availability);
- Cancellation of the reservation within a period of less than 10 days, the deposit amount will not be refunded;
- If the reservation is canceled less than 24 hours after check-in, the customer undertakes to pay 100% of the accommodation.
Minimum 5 Nights! Rate Restrictions Minimum days to book 5 Days
When booking two or more rooms, you will need to select rates in the same currency.
Lake View Chalets
Cozy chalets with an indescribable view. Chalet-style single-story accommodation, which accepts your PET, with private parking, fireplace an...
See Room Details
Natal 2025
Pacote Natal, mínimo de 04 diárias com coquetel, ceia e Papai Noel!
Melhor tarifa com pensão completa e pagamento em até 10 vezes.
Inclui toda estrutura de lazer e monitoria.
Non Refundable
Non Refundable
Cancellation Policy:
- If the reservation is canceled more than 30 days before check-in, the amount deposited will be refunded in full;
- Cancellation of the reservation 10 to 30 days before check-in, the amount deposited will be credited for future use
03 months (depending on hotel availability);
- Cancellation of the reservation within a period of less than 10 days, the deposit amount will not be refunded;
- If the reservation is canceled less than 24 hours after check-in, the customer undertakes to pay 100% of the accommodation.
Minimum 5 Nights! Rate Restrictions Minimum days to book 5 Days
When booking two or more rooms, you will need to select rates in the same currency.
Premium Chalets
Modern chalets with an indescribable view of our lake. Ground floor accommodation that allows PET, has private parking, baby pantry, air con...
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Natal 2025
Pacote Natal, mínimo de 04 diárias com coquetel, ceia e Papai Noel!
Melhor tarifa com pensão completa e pagamento em até 10 vezes.
Inclui toda estrutura de lazer e monitoria.
Non Refundable
Non Refundable
Cancellation Policy:
- If the reservation is canceled more than 30 days before check-in, the amount deposited will be refunded in full;
- Cancellation of the reservation 10 to 30 days before check-in, the amount deposited will be credited for future use
03 months (depending on hotel availability);
- Cancellation of the reservation within a period of less than 10 days, the deposit amount will not be refunded;
- If the reservation is canceled less than 24 hours after check-in, the customer undertakes to pay 100% of the accommodation.
Minimum 5 Nights! Rate Restrictions Minimum days to book 5 Days
When booking two or more rooms, you will need to select rates in the same currency.
Premium Lake View Suites
The new suites at Recanto Alvorada are the most spacious and comfortable available, they have a private balcony and outdoor area, as well as...
See Room Details
Natal 2025
Pacote Natal, mínimo de 04 diárias com coquetel, ceia e Papai Noel!
Melhor tarifa com pensão completa e pagamento em até 10 vezes.
Inclui toda estrutura de lazer e monitoria.
Non Refundable
Non Refundable
Cancellation Policy:
- If the reservation is canceled more than 30 days before check-in, the amount deposited will be refunded in full;
- Cancellation of the reservation 10 to 30 days before check-in, the amount deposited will be credited for future use
03 months (depending on hotel availability);
- Cancellation of the reservation within a period of less than 10 days, the deposit amount will not be refunded;
- If the reservation is canceled less than 24 hours after check-in, the customer undertakes to pay 100% of the accommodation.
Minimum 5 Nights! Rate Restrictions Minimum days to book 5 Days
When booking two or more rooms, you will need to select rates in the same currency.
taxes and fees included
Pay up to 10x