The Incentive

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Deposit / Guarantee Policies

We require a 50% deposit of the total amount upon confirmation of your reservation, with the remaining balance due 7 days prior to arrival. If your arrival is 6 days or less, we will charge 100% at the time of booking. This policy is not available for reservations with more than 3 rooms.

We accept bank deposits or Visa, Mastercard, American Express, and other cards.

Bank Transfer or Deposit (exclusively for Brazilian accounts):
BANK: BRADESCO / ACCOUNT: 43093-5 / BRANCH: 0564
COMPANY NAME: LA VILLA GROUP
CNPJ: 44.515.060/0001-12 (PIX KEY)

For payments via bank transfer or deposit from abroad, please consult our Reservations Center for details via email at [email protected] or by phone at +55 88 9911-0253.

Invoiced: Payment option exclusively for legal entities. The operator or agency must register the CNPJ (Brazilian tax ID) as per the Registration and Taxpayer Status Certificate and designate a person responsible for receiving invoices and handling billing. After check-out, an invoice for the accommodation and contracted services will be issued, along with the payment slip, with a payment deadline of up to 30 business days. Enabling invoicing is subject to credit analysis and payment history. Requests can be made via email to [email protected]. La Villa Group may contact you by phone or email for validations and clarifications related to billing.

Cancellation Policies

Cancellation Policy:
Cancellation 7 days or more prior to arrival: no fee will be charged and the amount paid will be fully refunded. Cancellation 6 days or less prior to arrival: 100% of the amount will be charged, no refund. Not available for reservations with more than 3 rooms.

Payment Policy:
50% of the total amount charged at the time of booking. The remaining 50% is automatically charged 7 days prior to arrival.