The Incentive

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Deposit / Guarantee Policies

We require a 50% deposit of the total amount upon confirmation of your reservation, with the remaining balance due 7 days prior to arrival. If your arrival is 6 days or less, we will charge 100% at the time of booking. This policy is not available for reservations with more than 3 rooms.

We accept bank deposits or Visa, Mastercard, American Express, and other cards.

Bank Transfer or Deposit (exclusively for Brazilian accounts):
BANK: BRADESCO / ACCOUNT: 37008-8 - BRANCH: 2572-0
COMPANY NAME: NO STRESS HOTEL LTDA
CNPJ: 20.931.865/0001-89 (PIX KEY)

For payments via Bank Transfer or Deposit from abroad, please consult the conditions with our Reservations Center by email at [email protected] or by phone at +55 88 9911-0253.

Invoiced: payment condition exclusive to Legal Entities. The operator or agency must register the CNPJ as per the Registration and Taxpayer Status Certificate and indicate a person responsible for receiving invoices and handling billing. After check-out, an invoice will be issued for the accommodation and contracted services, along with a payment slip, with a payment deadline of up to 30 business days. Billing authorization is subject to credit check and payment history. Requests can be made via email to [email protected]. La Villa Group may contact you by phone or email for validations and clarifications related to billing.

Cancellation Policies

Cancellation 7 days or more prior to arrival: no fee will be charged and the amount paid will be fully refunded. Cancellation 6 days or less prior to arrival: 100% of the amount will be charged, no refund. Not available for reservations with more than 3 rooms.